Comments on: Blackberry Internet Service Web Site

By: ichvan

ichvan — Thu, 26 Jan 2012 06:30:09 +0000

Do Not make a problem….. cause be a stress and angry

By: Ron Mackie

Ron Mackie — Wed, 19 Oct 2011 10:47:36 +0000

I have tried to gain access to the Blackberry website to change my password on one of my e-mail accounts.
Firstly I cant find the site or the e-mail accounts page.
I have attempted the same on my phone but cant even get to my e-mails page to make the change because I need my BIS user name and password which I have forgotten!
I have been looking for hours on the phone and the web to try and get my user name and password changed , even sent details to Blackberry to no avail.
I have been with Blackberry for four years but will be moving on when I next change my phone.

By: lorraine lea

lorraine lea — Thu, 13 Oct 2011 23:00:39 +0000

thank you ever so much! have tried for days to do this…. just followed your instructions and am now receiving 124 emails!!!!

By: geetha menon

geetha menon — Tue, 13 Sep 2011 10:14:34 +0000

I am also very irritated as the emails on my Gmail account is not comming through and the suggestions offered on the web site is rubbish as I am unable to locate ” email account” on the left plane …wherever that is!!!
I have been asked to change my password and just not been able to do the same for the last 2 hrs.
Whats wrong with Black Berry service providers???

By: karen beebe

karen beebe — Fri, 02 Sep 2011 20:18:45 +0000

same problem as everyone above me…..at least 5hrs of my life wasted….Michell instructions above do not work for me cause email settings takes me direct to user name which no longer works. Had password sent to me…wtf…my password is password…whats going on????

By: Heather

Heather — Mon, 22 Aug 2011 15:41:44 +0000

I have tried Michael’s solution several times to no avail. Once I go to the email section of set up it immediately goes to Existing Users and asks me to log in with user name and password, which of course, it wont accept. I am not getting the option to edit and/or erase and update the password. I am tearing my hair out!!!!!!!!!!!!!!!!!!!!!!!

By: eugene

eugene — Thu, 18 Aug 2011 14:09:04 +0000

Help! I have been working on this very problem foe 2hrs. I found the instructions. I cannot find the web site?
BlackBerry® Internet Service web site were is this? copy Change the password for your integrated email address
1. On the BlackBerry® Internet Service web site, in the left pane, click Email Accounts.
2. Click the Edit icon beside an email address.
3. Delete the existing password.
4. Type the new password.
5. Click Save.
Parent topic: Changing email address information
Index
What papge is this Left plan on? Looked everywhere.

By: Juan

Juan — Wed, 10 Aug 2011 17:17:04 +0000

Thank you very much! Worked just as your husband said!!!! Trouble finding website & never found “Email Acounts”….Don’t they care about their customers?

By: Kathy

Kathy — Thu, 04 Aug 2011 12:31:20 +0000

I did what Lynn suggested and it also worked ! The email setting is the icon with the envelope and the globe behind it.

By: Sonali

Sonali — Wed, 20 Jul 2011 10:20:08 +0000

How do I edit my password…?? I have stopped getting mails The instructions are not right…